FairPay
̶ Customer Dialogs
about Value
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A radically new pricing strategy
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A radically new way to improve
buyer-seller relationships
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Enables higher profits and deeper
market penetration
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Especially suited to digital content,
products and services
Introducing a participative
pricing process that combines
• the user freedom of pay-what-you-want pricing, with
• feedback, accountability, and seller control of future offers
to make it
fair to both buyers and
sellers in a continuing relationship.
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Strategic significance
FairPay is a pricing discovery and management process that provides
• More effective pricing -- based on value
• The ultimate in market research:
transaction-level value
perception and behavior detail
for every transaction by every buyer
• Fine-grained buyer self-segmentation
to create a new framework for win-win value exchange.
FairPay tracking
processes build a Fairness Reputation Database on customers
(much like a credit rating database) that becomes a valuable asset.
When applied in a cross-vendor platform service, this database
offers an added first-mover advantage.
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FairPay works through a very simple
balancing dynamic:
1. Selectively offer to
let the buyer set any price the buyer considers fair
-- after the sale (Fair Pay What
You Want, post-sale).
2. Track that price and determine whether
the seller agrees that is fair, and use that information
to let the seller decide whether to make further offers of that kind to that buyer in the
future. (Unfair buyers are downgraded to lesser offers or
fixed-price.)
This
gives buyers a strong incentive to price fairly -- and enables
sellers to limit their future exposure to those who do not.
...more on How FairPay works |
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Customers
-- Pay only what seems fair to you:
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Pay what you want
for products or services -- after you try them
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Make every purchase
on a trial basis--so you can always be sure to get fair value
for your money
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Agree to set your
price fairly--in your judgment--and explain why you think
it is fair
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Do that as long
as you can convince the seller that you are being fair
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Businesses
-- Get the most revenue from the
most customers by continuously learning what each one values:
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Engage in real
dialog with each of your customers on the value they get
from your products or services
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Make a trial offer
to every potential customer who sees potential value and
is fair-minded
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Let your customers
self-select into segments (based on usage, value
perception, willingness and ability to pay, ...)
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Limit your
risk from those trial offers by tracking the results for
each buyer, and limiting future offers if you judge that buyer
to not pay fairly
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Continue to make
every offer a trial...
...as long as
each buyer continues paying fairly--in your judgment
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Pay What You Want has been
shown to work well for special offers.
...With FairPay (short for Fair Pay What You Want),
every offer is a special offer.
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Radical, but
practical and prudent
FairPay is radical in
offering a high degree of participation of buyers in price setting,
but balances that with mechanisms for sellers to manage risk and
predictability. FairPay is also prudent in being designed to
work in harmony with conventional pricing schemes (pay walls,
freemium, etc.), as a complement, and generally not a complete
replacement.
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more on How FairPay works...
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